Nick Heibein

Nick Heibein serves as the Regional Facilities Director overseeing Canada as well as West/Central/South US for a confidential tech client. Nick oversees 8 million square feet, an $80 million budget, and over 300 employees and is an active member of the Americas Leadership Team.

Nick is particularly skilled in fostering collaborative client partnerships, cultivating highly engaged and talented teams, and co-creating targeted real estate strategies that align with client objectives.

Prior to his current role, Nick spent 9+ years at JLL working with the Royal Bank of Canada (RBC) and held several leadership roles. Most recently as the Global Operations Officer, Nick’s core focus was ensuring exceptional performance of account services such as FM, PM, OP HSE, sustainability, technology and supply chain, overseeing issue/risk management, escalations and innovation.

Prior to joining JLL, Nick was the Associate Director of Facilities Business Intelligence at Humber College in Toronto serving 27,000 students. In the Capital Development and Facilities Management department, his areas of focus included: process improvement/modernization, business intelligence, help desk, finance and communications. Before joining Humber, Nick spent over 5 years with Infrastructure Ontario, a Crown agency of the Province of Ontario, that manages one of the largest real estate portfolios in Canada. Throughout this time, Nick held various progressive roles in project management and client relationships, ensuring adequate special purpose real estate was available to efficiently deliver essential Government programs.

Nick has his Bachelor of Applied Technology, with a focus on Architecture, Project and Facility Management, from Conestoga ITAL. Nick is a Past President of the Toronto Chapter of the International Facility Management Association (IFMA), past Chair of IFMA’s Global Young Professional Group and currently on Leadership Council for CoreNet Canada. Nick is a Facility Management Professional (FMP), Sustainability Facility Professional (SFP), has his Masters of Corporate Real Estate (MCR) and is certified in Leading Strategic Growth through Columbia’s Business School.