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Industry-leading research for FMs

The best industry insights and research for the facility management industry.

Latest Research & Benchmarking

Insights into the Personalities of Facility Managers: The People Behind the Facilities
Navigating the Technological Landscape for Facility Management: Insights from IFMA's Executive Summit 2024
Circular FM: The Role of the Circular Economy in Facility Management
North American Medical Center Facility Support Services Benchmarking Report
Global Operations and Maintenance Benchmarking Report
Global Trends in Facility Management
Decarbonization of the Building Stock and Its Operation: The Role of Facility Managers
U.S. Veterans In Facility Management: A Global Salary And Compensation Supplementary Report
Factors Impacting Retention and Advancement of Women in Facility Management
Evolution is Never Finished: Insights from IFMA’s Emerging Topics Working Group on How Six Key Topics are Transforming the FM Industry
Africa Operations and Maintenance Benchmarking Report
The Convergence: Managing Digital Risk and FM's Role in Protecting Digitizing Buildings
The Facility Manager’s Guide to Procuring Technology
Middle East Operations and Maintenance Benchmarking Report
Women in Facility Management
The Experts’ Assessment, Vol. 2
Evaluating the Value: The Return on Investment of the IFMA Facility Management Credentials.
North America Operations and Maintenance Benchmarking Report
Leading Digital Transformation in the Facilities Management Industry
Seeking Higher Ground: Navigating the FM Industry’s Transformation
India Operations & Maintenance Benchmarking Report
Asia Operations & Maintenance Benchmarking Report
Global Salary and Compensation Report
See list of ongoing projects
View all reports

IFMA's study provides a deep understanding of the essential human dimensions needed for success in facility management. It explores how personality traits, emotional intelligence and behaviors can be leveraged to improve industry practices, enhance leadership and drive long-term growth. Gain valuable insights—read the full report!

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Insights and key takeaways from the best in FM

Watch analysis and deep dives into the latest trends, research and benchmarking to stay one step ahead of tomorrow’s challenges.

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IFMA Research & Benchmarking

Explore the full catalog of webinars from IFMA’s Research and Benchmarking.

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The Experts’ Assessment

Get key insights into the future of FM toward 2030 with The Experts’ Assessment Series.

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IFMA Operations & Maintenance Benchmarking Reports

See how your organization compares to global and regional operations & maintenance benchmarks.

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Ask the FM Doctor

Facility experts provide practical advice in addressing today’s operations, maintenance, workplace management and procurement challenges.

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Targeted Benchmarks

A valuable platform for FMs who need comparative tools to conduct their jobs.

Customized Reporting

Build custom operations and maintenance benchmarking reports for maintenance, sustainability, janitorial or utilities costs. For the data enthusiast, consider the Power User® subscription.

Demographic Selection
Choose a region, facility use, facility size and facility age to customize your reports.

Resource Advantage Platform PowerUser®

IFMA’s PowerUser subscription provides facility industry professionals access to generated highly customizable, detailed reports based on the data options selected. Users can create custom tables and figures through a web interface.

  • Create unlimited reports
  • Customize via benchmarks selected
  • Over 30 industries included in each section
  • Custom tables/figures online
  • Best tool for data-driven professionals
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Custom Research Reports

As the leading facility management association, IFMA is committed to providing businesses and organizations with comprehensive insights to identify growth opportunities in a rapidly changing market.

Facility managers face new expectations and requirements from demand organizations, end-users, and regulators. Together, these will create new growth opportunities for your organization. Potential areas for custom research include:

  • Environmental sustainable operations, including net zero processes
  • Digitally enabled functions, including data strategy and management
  • Cyber-physical convergence and security
  • Changing work and workforce requirements
  • End-user health and well-being across a range of work settings
  • And more!

Custom Benchmarking Reports

Save time and allow IFMA to be your solution! Get critical insights to operations and maintenance costs within selected industries and geographical regions through IFMA’s Custom Benchmarking Data Analysis Service.

Using current and past data from IFMA’s reports, you can receive a custom analysis of selected sections of maintenance, janitorial and/or sustainability compared to:

  • Selected regions (North America, Europe, Asia, Africa, India, Middle East)
  • 30+ industries
  • COVID-19 impacts
  • Maintenance practices, costs and staffing benchmarks
  • Space planning benchmarks
  • Salary and compensation
  • Healthcare
  • FM processes
  • And much more!

Whether you are a small business or a large corporation, IFMA Research and Benchmarking will work closely with you to understand your business needs and provide tailored insights for critical business decisions so you can stay ahead of the curve.

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Support the Future of FM

Whether as a Subject Matter Expert (SME) volunteer, project sponsor, or survey participant you can be a part of what drives the FM industry forward. IFMA Research and Benchmarking’s internationally recognized studies are fully FM member-driven.

Become an SME Volunteer

SME volunteers are essential to IFMA’s Research and Benchmarking efforts and are a core reason why IFMA’s Research and Benchmarking sets the industry standard for FM research.

SME volunteers are the lifeblood of IFMA studies. All research content requires proper vetting before it can be approved for publication. That’s where you come in. Apply to become an SME volunteer today!

Interested in being an SME?

Apply Today

Share Your Insights. Join the study.

What drives great research? Even better data! Your participation in surveys is what helps IFMA provide the most in-depth, reliable, peer-reviewed studies. Complete surveys to identify, anticipate and analyze the most pressing issues, and provide this essential resource for FMs around the world who are driven to meet and exceed industry standards. As an added bonus, all those who complete the survey receive a copy of the final report for FREE! Explore our on-going surveys and participate in impacting the future of FM!

Interested in Participating?

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Interested in Sponsorship?

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Research Advisory Committee

Mission

To pioneer the ongoing evolution of facility management by establishing a future-oriented global agenda.

IFMA’s Research Advisory Committee is a collective of facility management subject matter experts who volunteer their time and expertise toward advancing the profession and its knowledge base.

Objectives
To identify key research areas and themes that align with the evolving needs of IFMA members.
To assist in conducting novel research surrounding the ongoing FM transformations, examine global trends and innovations shaping the future of FM.
To support the development of products and resources provided to IFMA members and promote knowledge dissemination through workshops, webinars and other platforms.
To encourage interdisciplinary research and partnerships with academic institutions, industry organizations and wider sector or governmental bodies.
Where possible, advocate for adequate funding and resources to support high-impact research initiatives.
To be visible and communicate regularly with association members, stakeholders and the broader community regarding the committee’s activities and research outcomes.

Research & Benchmarking White Papers

Title Description
The Experts’ Assessment, Vol. 2 Future working environments and support functions toward 2030 Get The Report
Succession Planning in Facility Management Pilot Study and Road Map for the Future Get The Report
Leading Digital Transformation in the Facilities Management Industry Insights from IFMA’s Executive Summit Get The Report
Seeking Higher Ground Navigating the FM Industry’s Transformation Get The Report
Europe Operations & Maintenance Benchmarks No. 1 Sustainability Programs and Initiatives Get The Report
Europe Operations & Maintenance Benchmarks No. 2 Concierge Services & Contract Management Practices Get The Report
Europe Operations & Maintenance Benchmarks No. 3 Maintenance Costs & Facility Soft Services Practices Get The Report

Questions about research or sponsorship?

Learn more about IFMA research, benchmarking and how to get involved. Connect with our Research and Benchmarking team.

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